Partnering with Case Management Companies

At Amore Complex Care, we are proud to be a CQC-rated Good complex care provider of tailored, clinically led and behavioural support, operating across the North West of England and Yorkshire.  

We support individuals with highly complex care needs to live as independently as possible – all from the comfort of their own home.  

Every support  package is tailored, outcome-focused, and built around the person, not just the condition.  

Our dedicated Mobilisation Support Managers provide a seamless and responsive experience for Case Managers and their clients. 

Upon receiving a referral, our Mobilisation team will arrange an initial meeting with you, the Case Manager to understand your client’s needs, circumstances, and goals. We then meet the client in-person to complete a comprehensive assessment – always led by a person-centred approach.  

If we’re confident we can meet your client’s requirements and help them live a safe, fulfilling life, we will begin the agreement process. Once confirmed, we start building the support package – creating the care plan, risk assessment, and recruiting suitable Support Workers. 

Where appropriate, clients are invited to take part in Support Worker interviews, helping them choose someone who’s the right fit. Our Meet and Greet service follows to ensure a strong, trusting relationship from the outset. 

All new clients receive weekly visits from their Mobilisation Support Manager, ensuring that every aspect of care is meeting expectations before the package is formally handed over to one of our experienced Case Officers.