Home > About Us > Partnering with Case Management Companies Partnering with Case Management Companies Specialist Complex Care, Delivered at Home At Amore Complex Care, we are proud to be a CQC-rated Good complex care provider of tailored, clinically led and behavioural support, operating across the North West of England and Yorkshire.  We support individuals with a specific or multiple highly complex care needs to live as independently as possible – all from the comfort of their own home. Every support  package is tailored, outcome-focused, and built around the person, not just the condition.  GET IN TOUCH Supporting Case Managers We work in close partnership with the individual, Case Managers, families, and healthcare professionals to build support packages that are robust, responsive, and person-centred. Each package is supported by comprehensive training, strong clinical governance, and ongoing supervision, ensuring safety, consistency, and excellent outcomes. We are known for not only delivering person-centred support, but we will also provide you with: Transparent, collaborative communication 48-hour turnaround of care packages Timely reporting and clinical oversight Person-led goals that align with rehabilitation or independence pathways SUPPORT FOR YOUR CLIENTS Providing Transparency and Real-Time Visibility We use iplanit, a live digital care planning platform, which you will have direct access to alongside your client’s next of kin and wider circle of support. iplanit replaces paper-based records with a fully auditable system, making documentation more efficient – which means more time focused on your client, and less time chasing updates. Through iplanit you have oversight of: Outcomes and Goal Tracking Each client’s goals are linked to CQC quality statements and updated as progress is made Care Delivery Support tasks are logged digitally throughout every shift, with a clear record of what was delivered and by whom Daily Activity Logs Time-stamped notes completed by support workers after each visit Real-Time Oversight Live access to the care plan, risk assessments, and any updates made by the support team Quality Assurance A complete, attributable record of care that supports reviews, court reports, and best interest decisions Responsive Support you can Rely On Our dedicated Mobilisation Support Managers provide a seamless and responsive experience for Case Managers and their clients. Upon receiving a referral, our Mobilisation team will arrange an initial meeting with you, the Case Manager to understand your client’s needs, circumstances, and goals. We then meet the client in-person to complete a comprehensive assessment – always led by a person-centred approach.  If we’re confident we can meet your client’s requirements and help them live a safe, fulfilling life, we will begin the agreement process. Once confirmed, we start building the support package – creating the care plan, risk assessment, and recruiting suitable Support Workers. Where appropriate, clients are invited to take part in Support Worker interviews, helping them choose someone who’s the right fit. Our Meet and Greet service follows to ensure a strong, trusting relationship from the outset. All new clients receive weekly visits from their Mobilisation Support Manager, ensuring that every aspect of care is meeting expectations before the package is formally handed over to one of our experienced Case Officers. OUR SERVICES Providing Person-centred Support At Amore Complex Care, we support adults and children with complex care needs in the comfort of their own homes. Through tailored clinical and behavioural support, we empower our clients to achieve their personal goals and live more independently. Behaviours of Concern Discover how we support individuals with behaviours of concern. Clinical Care Learn how we support individuals with clinical needs from the comfort on their own home. Client Success Stories Watch our videos featuring our clients’ achievements. Get in Touch Get in touch with our team to learn more about the support we provide and what makes us a CQC-rated Good provider. CONTACT US Support Delivered by a Multidisciplinary Team  Learning Disability Nurses Nurse Specialists Positive Behaviour Support Specialist Clinical Support Workers Accredited Training Team Service Improvement Team Acquired Brain Injury Support We provide personalised acquired brain injury (ABI) support for adults and children, tailored to each individual’s needs, goals and circumstances. Our specialist support provided in the comfort of their own home helps individuals maintain routines, develop independence and achieve meaningful outcomes. Our multidisciplinary team work collaboratively with individuals, families and health and social care professionals to provide consistent, person-centred support following brain injury, stroke, illness, accidents or other neurological events. LEARN MORE A Trusted Complex Care Provider “It has been refreshing to work with a team that are so dedicated and committed to supporting individuals to achieve their goals and dreams.” Assistant Behaviour Analyst Halton Borough Council “I am beyond happy with the care my son receives and I feel the team have done an excellent job supporting him through two difficult life events. If I had the money to pay privately for care, I would still choose Amore Complex Care and the same care team.” Parent of an individual we support Amore Complex Care “I would just like to say how pleased I am with the support my son is getting. His Support Workers are great with him and have his best interests. They are always respectful to him and his dignity. They are also always respectful to me when I visit.” Parent of an individual we support Amore Complex Care “Once I started work on my care package, I met [the Branch Nurse] and she encouraged me and supported me through my competencies and she’s really helped me become a highly skilled, and confident Support Worker.” Clinical Support Worker Amore Complex Care “We feel our daughter is completely safe and has a quality life. Her Support Team ensure she is well cared for and loved. She is fully supported and encouraged in everything she does. Amore Complex Care give us as parents peace of mind.” Rob Parent of an individual we support “The constant support from my colleagues and management right through to the Directors means we can work together to ensure we deliver the best care and support to both our clients and staff members. It is a pleasure to work for Amore Complex Care!” Senior Complex Care Support Worker Amore Complex Care Download our Brochure Enter your email to receive a downloadable copy of our brochure. Δ By clicking Download you’re confirming that you agree with our Privacy Policy
