Home > About Us > Supporting Advocates Supporting Advocates Our Partnership with Statutory Advocates  We understand your legal duties under the Care Act 2014 and Mental Capacity Act 2005, and we’re committed to making your important work straightforward.   Whether you’re a Care Act Advocate, Independent Mental Capacity Advocate (IMCA), or supporting someone through safeguarding, we provide the access and documentation you need to fulfil your statutory obligations with confidence.  Our person-centred approach ensures clients’ voices remain central to all complex care decisions, with clear audit trails demonstrating their involvement at every stage. Every care plan is created in co-production with the individual, their support network, and our multidisciplinary team.   GET IN TOUCH Facilitating Independent Advocacy Full Access to Clear Decision-Making Documentation We facilitate IMCAs’ statutory right to access health and social care records under the Mental Capacity Act 2005.  Early Involvement from First Contact  No barriers to your involvement – we actively support Advocate referrals from the assessment stage onwards. Continuous Improvement We support an open reporting culture, fully cooperating with Section 42 Enquiries and Section 68 Safeguarding Adult Reviews under the Care Act 2014. OUR SERVICES Best Interest Consultations and Least Restrictive Approach All best interest decisions include documented consultation with Advocates, evidencing that the person’s wishes, feelings and values were considered. MCA capacity assessments are conducted for every significant decision, taking the least restrictive approach demonstrated in all care planning and risk management.  Proactive identification when living arrangements may amount to deprivation of liberty. Appropriate Deprivation of Liberty Safeguards (DoLS) authorisation is sought from the local authority with IMCA involvement. We regularly review restrictions, if needed, with the aim to reduce these over time.  Positive Behavioural Support is a set of approaches we use to improve our service users’ quality of life with the least restriction possible, maintaining person-centred care.  ENQUIRE NOW Providing Person-centred Support At Amore Complex Care, we support adults and children with complex care needs in the comfort of their own homes. Through tailored clinical and behavioural support, we empower our clients to achieve their personal goals and live more independently. Behaviours of Concern Discover how we support individuals with behaviours of concern. Clinical Care Learn how we support individuals with clinical needs from the comfort of their own home. Client Success Stories Watch our videos featuring our clients’ achievements. Transparency and Collaboration We understand the importance of providing you with full transparency and the opportunity to shape your client’s support package. That is why we have clear escalation procedures with senior leadership team involvement if you disagree with our decisions. Any external safeguarding and complaints procedures will be made transparent to you. All incidents are reported with reflections and restrictive reduction plans available to review. Championing Dignity in Care We provide you with clear, reliable oversight of your client’s support package, backed by evidence you can trust and a commitment to continuous improvement. Fast Mobilisation Quick set-up of new support packages with our internal team of complex care professionals.   Nurse-Led Support Clinical interventions supported by our Nursing team, who deliver complex care training for clinically competent Support Workers.   Continuous Quality Improvement Our compliance and quality improvement tool, moa ensures CQC compliance through the Single Assessment Framework, enables comprehensive audits and enables anonymised feedback. Integrated Care Our multidisciplinary team uses a digital care planning system to maintain goal-oriented care plans. Get in Touch Get in touch with our team to learn more about the support we provide and what makes us a CQC-rated Good provider. Contact Us Support Delivered by a Multidisciplinary Team Learning Disability Nurses Nurse Specialists Positive Behaviour Support Specialist Clinical Support Workers Accredited Training Team Service Improvement Team A Trusted Complex Care Provider “It has been refreshing to work with a team that are so dedicated and committed to supporting individuals to achieve their goals and dreams.” Assistant Behaviour Analyst Halton Borough Council “The constant support from my colleagues and management right through to the Directors means we can work together to ensure we deliver the best care and support to both our clients and staff members. It is a pleasure to work for Amore Complex Care!” Senior Complex Care Support Worker Amore Complex Care “Overall, the Integrated Clinical Workforce Development Programme was replicable, and impactful, great outcomes for the people and families. Judges highlighted the visible improvements in workforce consistency, reduction in agency reliance, and the broader value of student placements in community care settings.” ‘Nursing in Social Care’ Category Judges The Nursing Times Awards 2025 Download our Brochure Enter your email to receive a downloadable copy of our brochure. Δ By clicking Download you’re confirming that you agree with our Privacy Policy
