Finding Care

When you or someone close to you needs care, the process can feel overwhelming. With so many options and decisions to make, it’s easy to feel uncertain. We have created this guide to provide advice and help you understand the steps toward finding the most suitable support.

Finding Care at a Glance

First, speak to a healthcare professional, such as your GP, who will carry out a needs assessment to identify your care requirements

After the assessment, you’ll be advised on the care options that best meet your needs

Once you know which option is most suitable, consider the funding routes available to you

Finally, with support from your healthcare professional, choose the care provider best placed to meet your needs

Identify Care and Support Needed

The first step is understanding your or your loved one’s care needs. With support from health and social care professionals, including Integrated Care Boards, the NHS, local authorities, and care specialists – an assessment will be carried out to determine what level of care is required and what support is recommended.

DISCOVER COMPLEX CARE

Explore Care & Support Options

Care can be delivered in a range of settings. Health and social care professionals will discuss the options with you and help determine what best suits your needs.

In-Home Support

Complex care or domiciliary care delivered in the comfort of your own home

Day Services

Includes adult day centres, activity groups and social sessions

Care Homes

Residential and nursing homes offering 24/7 care and support

Community Support

Charities and voluntary organisations providing additional help

Understand Funding Options and Eligibility

There are several ways to fund care, and some options are means-tested. Eligibility may depend on factors such as support needs, age, location and financial circumstances.

Common funding options in England includes

NHS Continuing Healthcare

For adults with significant and ongoing health needs

Local Authority Funding

Means-tested contributions towards care costs

Direct Payments

Individuals can receive direct payments from their local council and manage care provider payments themselves

Self-Funding

Paying for care independently

Attendance Allowance

For people over State Pension age who need support for a disability or long-term health condition

Personal Independence Payment (PIP)

For people 16 or over and under state pension age who require support due to disabilities or long-term mental health conditions

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Compare Care Providers

After agreeing on the most suitable type of support and the appropriate funding route, health and social care professionals will suggest potential care providers. If the person requiring care does not have capacity, professionals, such as Case Workers will take the family’s wishes into account when choosing a provider.

When health and social care professionals select a recommend provider, they will consider their care regulator rating, how their services align with your care needs, fees and your preferences captured during your initial assessment.

Helpful Information

We’ve created clear, easy-to-follow advice and support articles to help you navigate your search for care and support.

Understanding Complex Care

Support for Family & Friends

Fees & Funding

Begin Your Support Journey

Once a provider has been chosen, they will work with health and social care professionals to create a personalised care plan. This plan will outline your needs, goals, preferences and any specific routines or dislikes – ensuring support is tailored to you.

Tailored Support You Can Rely On

At Amore Complex Care, we deliver person-centred support from the very start, empowering each client throughout their support journey. Our highly skilled team is dedicated to helping individuals achieve their goals – whether short, medium, or long-term.

We focus on more than just excellent support – we encourage our clients to live fulfilling lives, explore new activities, enjoy their favourite pastimes and build meaningful connections.

See how we can support you or a loved one.