Home > Case studies > Michael Moore, Learning & Development Manager Michael Moore, Learning & Development Manager “One of the things that we try and do is support people to be more effective in their role, to be safer, more comfortable and more engaged.” What’s the best part of your role? It’s the feedback from the people that we train. We have some really good staff here that deliver the training. If you were to describe your job in one word, what would it be? Evolving. In the last 12 months there has been of a lot of change in the organisation as a whole, and when there’s changes, we have to support the organisation as we move forward. How has your career progressed since joining Amore Complex Care? When you’re in my role, as a Learning & Development Manager or Head of Learning & Development, usually my role tends to be the one that I don’t get developed. But since I’ve been here in the last 12 months, I have had plenty of opportunity for development. I’m doing my level seven apprenticeship and I’m doing various train the trainer courses. What advice do you have for someone considering a career at Amore Complex Care? No surprise, engage with the training. One of the things that we try and do is support people to be more effective in their role, to be safer, more comfortable and more engaged. If you engage with us, you’ll have a much better experience, you’ll be better prepared, better able to cope with setbacks when things go wrong and you’ll just get more out of the job in general. Tell us a fun fact about you. Rather than a fun fact, probably an interesting fact, is that my background is a Plasterer by trade, so I started off in training because I was a Plasterer and I trained people how to plaster, decorate and paint. Want to Make a Difference? If you would like to join our team, please explore our vacancies near you. apply now Popular Roles House Manager Manchester, United Kingdom £38,000.00 Per Hour Mental Health Support Worker We are now seeking a compassionate and proactive House Manager to oversee a supported living package in Manchester. This is a rewarding opportunity for someone… Apply Now Support Worker: Liverpool L25 Liverpool, United Kingdom £14.57 Per Hour Complex Care Support Worker Are you a Support Worker looking for a role where you can make a meaningful difference? As an Amore Complex Care Support Worker, you… Apply Now Support Worker: Liverpool L11 Liverpool, United Kingdom £14.57 Per Hour Complex Care Support Worker Are you a Support Worker looking for a role where you can make a meaningful difference? As an Amore Complex Care Support Worker, you… Apply Now Featured News Stay up to date with our latest team stories, supported individuals’ experiences, business updates, advice, and more. Client Spotlights 4 min read A Memorable Trip Abroad ET and her Support Worker, Becci Nelson, spent three unforgettable days exploring Amsterdam. Read More Careers Tips 5 min read Considering a Career in Complex Care? If you are looking for a career that is rewarding with great career progression and makes a difference to people’s lives – complex care could be the right path for you. Read More Support Advice 6 min read The Benefits of Receiving Complex Care at Home Starting your journey to find the right care for a loved one can feel overwhelming, with there being so many options to consider. If you’re exploring complex care at home, we’ve put together a guide highlighting the key benefits to help you make an informed choice and feel confident in your decision. Read More MORE NEWS