Home > Case studies > Helen Harrison, Service Improvement Manager Helen Harrison, Service improvement Manager “What I love most about my role is service improvement, and the fact that I can make a difference to not just our staff teams, but the clients that we support.” Why do you love your job? What I love most about my role is service improvement, and the fact that I can make a difference to not just our staff teams, but the clients that we support. How has your career developed with us? My experience of Amore Complex Care has been extremely positive, both from a personal development point of view and a career progression point of view. I’m currently doing the level seven apprenticeship, which is still in progress and whilst in here, I’ve really been able to develop my skills with developing new quality assurance systems and government management systems for all of Amore Complex Care. How would you describe your job in one word? I would describe my role as impactful. My role really focuses on how we can improve our service and how we can make meaningful improvements every day to our clients’ lives. What would you tell someone thinking about joining us? A piece of advice I’d give to someone who was wanting to join Amore Complex Care would be to bring the right values. We really want people who are willing to learn and develop and really got the care and support of the individuals that we support at heart. Why did you want to be a part of Amore Complex Care? I was drawn to Amore Complex Care because of its values. I’m really Interested in person-centered care and I felt like this was an organisation that really had that at the heart of its delivery. What’s a fun fact about you? A fun fact about me is that I was the Under 90 Kilo World Record Deadlifter Champion. Want to Make a Difference? If you would like to join our team, please explore our vacancies near you. APPLY NOW Popular Roles House Manager Manchester, United Kingdom £38,000.00 Per Hour Mental Health Support Worker We are now seeking a compassionate and proactive House Manager to oversee a supported living package in Manchester. This is a rewarding opportunity for someone… Apply Now Support Worker: Liverpool L25 Liverpool, United Kingdom £14.57 Per Hour Complex Care Support Worker Are you a Support Worker looking for a role where you can make a meaningful difference? As an Amore Complex Care Support Worker, you… Apply Now Support Worker: Liverpool L11 Liverpool, United Kingdom £14.57 Per Hour Complex Care Support Worker Are you a Support Worker looking for a role where you can make a meaningful difference? As an Amore Complex Care Support Worker, you… Apply Now Featured News Stay up to date with our latest team stories, supported individuals’ experiences, business updates, advice, and more. Careers Tips 5 min read Considering a Career in Complex Care? If you are looking for a career that is rewarding with great career progression and makes a difference to people’s lives – complex care could be the right path for you. Read More Client Spotlights 4 min read A Memorable Trip Abroad ET and her Support Worker, Becci Nelson, spent three unforgettable days exploring Amsterdam. Read More Support Advice 6 min read What is the Difference Between Domiciliary Care and Complex Care? If you are embarking on your search for the right care for you or your loved one, it is likely that you have come across the terms domiciliary care and complex care. While both involve supporting individuals in their own homes, the type and level of support provided differs significantly. Read More MORE NEWS